Color

A CMYK file is a digital image set up using the Cyan, Magenta, Yellow, and Key (Black) color model—the standard for most color printing. It shows how colors will appear when printed on paper or other materials.

CMYK files are commonly used for professional printing, such as brochures, flyers, and business cards. Colors are created by mixing different amounts of the four inks.

CMYK is different from RGB (Red, Green, Blue), which is used for screens. Because RGB colors can look different in print, it’s important to convert files from RGB to CMYK before printing. Programs like Adobe Photoshop and Illustrator make this conversion easy and help ensure colors come out accurately.

An RGB file is a digital image that uses the Red, Green, and Blue color model, which is standard for screens like computer monitors, phones, and TVs.

RGB is an additive color model, meaning colors are created by combining different amounts of red, green, and blue light. The more light added, the brighter and more vibrant the color.

RGB files are commonly used for digital media, such as websites, social media graphics, and online ads. Unlike CMYK files used for printing, RGB files need to be converted to CMYK to ensure printed colors match the colors seen on screens.

Rich black is a deeper, darker black used in printing, achieved by adding other CMYK inks to standard black (K). It gives large areas or text a solid, visually appealing look.

How to create rich black:

  • Mix inks: Combine Cyan, Magenta, and Yellow with Black instead of using only 100% K.

  • Recommended values: A common formula is 50% C, 40% M, 40% Y, 100% K, but this can vary depending on your printer.

  • Use wisely: Apply rich black to large areas or bold text for a deeper black.

  • Avoid small text: Stick to 100% K for small text or fine details to maintain readability.

Following these guidelines ensures your blacks are deep and vibrant without compromising detail.

Pantone colors can impact your print job in several ways:

  1. Effects on Pantone colors: Shadows, glows, or other effects on Pantone colors can cause transparency issues during printing. It’s best to convert Pantone colors to CMYK before submitting your files.

  2. Transparent images with Pantone colors: Using transparent images on top of Pantone colors can create unexpected results. Check your design for compatibility.

  3. Color conversion to CMYK: Pantone colors may look different when converted to CMYK. Always convert Pantone colors to CMYK if your job is printing in CMYK to ensure colors appear as intended.

Properly preparing your files helps maintain the colors you want in the final printed piece.

A knockout is a design technique where one element (like text or a shape) is placed over another, and the top element “cuts out” part of the element beneath it. This makes it appear as though the underlying color shows through.

  • Example: Placing white text over a solid color background with a knockout effect makes the text appear transparent, showing the background color.

  • Tip: For white text knockouts, use at least 7pt font to ensure readability.

Knockouts are commonly used in logos, posters, and other graphics to create depth and visual interest.

Because we use gang run printing—where multiple jobs are printed on the same sheet to save costs—we cannot guarantee exact color matches. Slight variations between the digital proof and the final print are normal.

Factors that can affect color include:

  • Paper type: Different finishes absorb ink differently.

  • Ink saturation: Color intensity may vary across the press sheet.

  • Print environment: Humidity and temperature can impact drying and color.

  • Color calibration: Differences between runs may occur despite industry-standard profiles.

Tips to minimize color variations:

  • Request a hard copy proof before full production.

  • Prepare artwork with the correct color profiles or Pantone colors.

  • Communicate any specific color expectations to our team before printing.

While exact color matches can’t be guaranteed, we strive to deliver high-quality prints that closely match your intended colors.

General

There are many printing methods, each with its own strengths depending on the project:

  • Offset printing: A traditional method where ink is transferred from a plate to a rubber blanket, then onto the paper or other material. Great for high-volume jobs like books, magazines, and catalogs.

  • Digital printing: Prints directly from a digital file—no plates needed. Ideal for short runs, personalized items, and fast turnaround.

  • Letterpress printing: Uses a raised image or text that’s pressed onto the material. Perfect for a classic, textured look on invitations or stationery.

  • Flexographic printing: Uses flexible plates and a rotary press to print on a variety of materials like paper, plastic, and metal. Often used for packaging.

  • Gravure printing: Transfers ink from engraved cylinders. Excellent for high-quality, high-volume printing, like magazines and packaging.

  • Screen printing: Ink is pushed through a stencil on a mesh screen. Common for T-shirts, posters, and other bold designs.

  • Inkjet printing: Uses tiny droplets of ink to create images or text. Great for photos, small prints, and variable designs.

  • Dye-sublimation printing: Uses heat to transfer dye, usually onto fabrics or specialty materials. Perfect for apparel and custom items.

  • Large format printing: Creates big prints like banners, signs, and posters. Works on materials like vinyl, canvas, and fabric.

  • 3D printing: Builds three-dimensional objects layer by layer using plastics, metals, or ceramics. Used for prototypes, models, and custom products.

Each type of printing has its own advantages and is suited to different projects, materials, and industries.

Large format printing is used to create big, eye-catching prints—perfect for banners, posters, signs, and other promotional materials.

Here’s how it works:

  • Step 1: Preparing the design – Your artwork or text is created digitally (using programs like Photoshop or Illustrator) and sent to the printer.

  • Step 2: Printing – The printer applies ink or dye directly onto the material. Inkjet printers spray tiny droplets of ink, while dye-sublimation printers use heat to transfer dye. Large format printers can handle materials like paper, vinyl, canvas, and fabric.

  • Step 3: Finishing – Once printed, the material can be laminated, mounted, or otherwise finished to protect it and make it durable.

Large format printing is ideal for creating highly visible, professional-looking displays. It’s widely used in retail, events, sports, and advertising because it can produce large, bold graphics that grab attention.

Digital printing is a modern printing method that prints directly from a digital file—no plates or setup needed. It’s fast, flexible, and great for smaller print runs or custom projects.

Here’s a quick look at the process:

  • Step 1: Preparing the design – Your artwork or document is created digitally (using programs like Adobe InDesign or Photoshop) and sent straight to the printer.

  • Step 2: Printing – The digital press uses toner or ink to place tiny dots directly onto the paper or other materials, building the image or text instantly.

  • Step 3: Finishing – After printing, the sheets can be trimmed, folded, or bound, depending on the project.

Digital printing is perfect for quick-turn jobs like business cards, brochures, flyers, and personalized materials. It delivers high-quality results, fast turnaround times, and creates less waste—making it both efficient and eco-friendly.

Offset printing is a popular printing method known for producing crisp, high-quality results. It works by transferring ink from a metal plate to a rubber blanket, and then onto the paper (or whatever material you’re printing on).

Here’s a quick rundown of the process:

  • Step 1: Preparing the design – Your image or text is first set up digitally and then transferred onto a metal plate.

  • Step 2: Making the plate – The plate is treated with light so that the areas with the image hold ink, while the blank areas repel it.

  • Step 3: Inking and dampening – The press applies ink to the image areas and a thin layer of water to the non-image areas—since oil and water don’t mix, only the image gets ink.

  • Step 4: Printing – The image is transferred from the plate to a rubber blanket, and then onto the paper. This “offset” step keeps the image clean and even.

  • Step 5: Finishing – Once printed, the sheets are dried and can be trimmed, folded, or bound.

Offset printing is great for large runs like books, magazines, catalogs, and marketing materials—it’s fast, consistent, and produces beautiful results.

File Types & Setup

A vector file is a type of digital image that uses mathematical equations to create lines, shapes, and curves—rather than pixels. This means vector images can be resized up or down without losing quality or becoming blurry.

Vector files are perfect for logos, icons, and other graphics that need to be scaled frequently. Common formats include AI (Adobe Illustrator), EPS, and SVG, and they can be opened and edited with programs like CorelDRAW or Adobe Illustrator.

A raster file, also called a bitmap image, is made up of a grid of tiny pixels, each with its own color. Together, these pixels form the complete image.

Raster files are ideal for photographs and digital artwork with complex colors, shading, or fine details. Common formats include JPEG, PNG, BMP, and TIFF.

Because raster images are resolution-dependent, they can lose quality if scaled up too much—pixels may become visible, making the image appear blurry. That’s why they’re not always the best choice for large prints or projects that need scalable graphics.

A PDF (Portable Document Format) can contain both vector and raster elements, depending on how it was created.

  • Vector elements: If the graphics were made in vector software like Adobe Illustrator, they stay scalable and can be resized without losing quality.

  • Raster elements: If the graphics were made in raster software like Adobe Photoshop, they are resolution-dependent and can lose quality if enlarged too much.

PDFs are designed for sharing documents and can include text, images, and graphics of both types, making them versatile for a variety of projects.

The best format to send is PDF, but we also accept JPG, JPEG, TIF, TIFF, EPS, and PNG files.

For faster turnaround, we recommend:

  • Sending PDFs with embedded or outlined fonts

  • Removing any transparency

  • Flattening your files before uploading

If your project uses clear materials like vinyl or acrylic with a transparent background, it’s best to use vector files (EPS or PDF) at 300 DPI or higher. For fine lines and text smaller than 9pt, use 100% black (K). Die lines should be on a separate layer named “Cut.”

We highly recommend sending files at 300 DPI (dots per inch) or higher. Higher-resolution files ensure sharp, clear prints and help avoid delays caused by low-quality images.

For large format jobs that exceed standard design software sizes, you can design at a smaller scale and include a note indicating the scale proportion. This helps ensure your print comes out sharp and accurate.

Image or file resolution is a measure of how much detail an image contains, and it’s usually expressed in DPI (dots per inch) for print or PPI (pixels per inch) for digital screens. Essentially, it tells you how many individual dots or pixels make up one inch of the image.

  • High resolution means the image has more dots or pixels packed into each inch, which results in sharper, clearer, and more detailed images. High-resolution files are essential for professional printing because they produce crisp, high-quality results without visible pixelation.

  • Low resolution means fewer dots or pixels per inch, which can make images look blurry, soft, or pixelated—especially when printed or enlarged.

For print projects, it’s recommended to use 300 DPI or higher. This ensures that your images are sharp and your text, logos, and fine details appear clear. Understanding resolution helps you prepare files correctly for print and avoid unexpected issues with quality, especially for large format prints or detailed graphics.


Bleed is extra space that extends beyond the cut line of your design. It ensures that images or backgrounds go all the way to the edge of your printed product without leaving white borders.

  • General guidelines:

    • Extend your bleed at least 0.125” beyond the cut line.

    • Keep all text and important elements at least 0.25” inside the cut line.

  • Recommended bleed by product type:

    • Brochures, Booklets, Calendars, Letterheads, Business Cards: 0.125” bleed all around.

    • Postcards, Flyers, Rack Cards, Bookmarks, Stickers, Table Tents, Digital Orders: We print at the desired size and trim an extra 1/16” on all sides to save costs.

  • Important notes:

    • The final size of your product may be slightly smaller than the selected dimensions due to standard trimming.

    • If your file size doesn’t match the selected product size, we may adjust or center your design before applying the trim.

    • For large format products, you don’t need to include bleed; we add it automatically.

Following these guidelines ensures your prints look polished and professional, with images and backgrounds extending seamlessly to the edge.

While we generally discourage borders in designs, you can include them if needed.

Be aware that borders placed too close to the cut line may appear slightly off-center after trimming. To reduce this risk, we recommend making borders at least 1/4” thick. This extra width gives room for cutting and helps keep the border aligned with your design.


Files are printed head to head exactly as you submit them. To make sure your final product has the correct orientation:

  • Set up your files with the correct head-to-head arrangement.


  • Align front and back files consistently—either both vertically or both horizontally.


  • For back files that need to be upside down, submit them in that orientation.


  • For fold-over or greeting cards, arrange your artwork according to the fold layout.


If files aren’t set up correctly, we’ll do our best to adjust, but we cannot be responsible for improper rotation. Proper setup ensures your content prints exactly as intended.


For a Spot UV job, you need to submit two files:

  1. Regular print file – your main design.

  2. Spot UV mask file – shows where the UV coating should be applied.

Guidelines for the Spot UV mask file:

  • Create it in a vector-based program like Adobe Illustrator or CorelDRAW for best quality.

  • Use 100% black (K) to indicate areas to receive UV coating.

  • Avoid shadows, glows, or grayscale—these won’t translate correctly.

  • White areas will not receive any coating.

Following these steps ensures your Spot UV effect is applied accurately and looks professional.

PDFs are a common source of printing issues, especially when they include transparency. To avoid problems like missing images, font replacements, or hidden layers, follow these guidelines:

  • Export with Acrobat 4 (PDF 1.3) compatibility. This flattens any transparent elements and reduces the risk of errors.

  • If you’re unsure how the PDF was created, open it in Adobe Acrobat > File > Properties to check the PDF version and creation software.

  • If you can’t export a PDF correctly, you can send a high-resolution image instead—make sure it’s 300 DPI, CMYK, and sized to your final print dimensions. 

Important: Using higher PDF versions (Acrobat 5 or newer) can introduce transparency issues. If problems occur during printing, we cannot be responsible for reprints. Proper file preparation is your responsibility.

To maintain your image’s resolution in Photoshop:

  1. Open your file in Photoshop.

  2. Go to Image > Image Size.

  3. Uncheck “Resample” – this keeps the original pixel dimensions intact.

  4. Adjust output dimensions if needed, but make sure they stay within Photoshop’s maximum limits.

  5. Check the resolution to ensure it matches your desired output.

  6. Choose an interpolation method if resizing; Bicubic is usually a good choice.

  7. Preview and apply the changes by clicking OK.

By unchecking “Resample,” you can change the size or resolution without losing image quality.

No. Please remove any guides, crop marks, or trim marks before submitting. If a template is included as a layer in your file, it will be printed, so be sure it’s hidden or removed.

Printing

For printing, it’s best to send your files in CMYK (Cyan, Magenta, Yellow, Black) color mode. Printers use CMYK inks, so preparing your files in this color mode ensures that the colors in your design are reproduced accurately on paper.

Files in RGB (Red, Green, Blue) are designed for screens and can appear much brighter and more vibrant than they will in print. If an RGB file is sent directly to a printer, the printing device will convert it to CMYK automatically, which can cause unexpected color shifts and make some bright colors look different than intended.

By converting your files to CMYK yourself, you can preview how the colors will appear in print, make any necessary adjustments, and ensure the final product matches your vision. This step helps avoid surprises and gives you better control over the printed result.

No. Only send the files you want printed. Submitting extra files, such as proofs or samples, can lead to them being accidentally printed.

We cannot be responsible for any unintended printing. Unless one of our employees specifically asks for additional files, please do not include anything you don’t want printed.

In the CMYK color spectrum, blue and purple are closely related, so it’s easy for blues to shift toward purple when printed.

To avoid this:

  • Maintain a minimum 20% difference between your Cyan (C) and Magenta (M) values.

  • Use high cyan with minimal magenta. For example: 100% C, 80% M, 0% Y, 0% K.

This ensures your blues print accurately and don’t unintentionally lean toward purple.

To include a grayscale image in a CMYK document:

  1. Convert the image to grayscale using software like Photoshop. This removes all color information.

  2. Make sure your document is in CMYK mode for consistent printing colors.

  3. Paste the grayscale image into your CMYK document at the desired location.

  4. Double-check that the image remains in grayscale and hasn’t picked up any CMYK colors.

  5. Save the document in a print-ready format like PDF, TIFF, or JPEG.

Following these steps ensures your grayscale image prints accurately without unwanted color shifts.

Cracking around the edges can happen when there are high ink values, especially with dark colors. This usually affects only a few cards in a print run.

To prevent cracking:

  • Use lighter colors whenever possible.

  • If dark colors are necessary, reduce the amount of ink applied to those areas.

These steps help minimize edge cracking and ensure a smoother finish on your cards.

Banding occurs when smooth color transitions, like gradients, appear as distinct stripes or “bands” instead of a seamless blend. This can happen due to the software used (e.g., InDesign or Corel) or when too many gradient steps are packed into a small area.

To prevent banding:

  • Review your digital files before submission.

  • Allow enough space in your gradients for a smooth transition from light to dark colors.

Following these tips helps your printed colors appear smooth and even.

Cracking can occur when a job is scored, folded, and/or coated, such as with UV coating. This is a normal part of the process and can cause ink to chip or crack over time.

  • Even without UV coating, cracking can still happen.

  • Repeated use or folding increases the likelihood of cracks.

Understanding this as a natural part of the scoring and folding process helps set realistic expectations for the finished product.

To create a cut file (dieline) for a custom shape:

  1. Create a separate layer for your cut lines, just like you would for Spot UV or white spot masks.

  2. Use vector format only—EPS or PDF. Raster files (JPG, PNG, TIFF) cannot be used.

  3. Set up strokes using vector paths to indicate the cut (full cut), drill, or kiss cut (only the top layer):

    • Cut: Spot Color “Cut” – RGB 0/0/0

    • Drill: Spot Color “Drill” – RGB 196/57/10

    • Kiss Cut: Spot Color “Kiss-cut” – RGB 200/35/150

  4. Apply overprint to your strokes: Window > Attributes > Overprint Strokes. This ensures the cut layer prints correctly as a separate layer.

  5. Align your cut layer exactly over your color artwork so everything matches.

  6. Verify with Overprint Preview: View > Overprint Preview to ensure your strokes appear correctly.

  7. Follow cutting limits: Maximum linear length is based on the combined sides of your sign. For example, a 12x18 sign allows up to 60 linear inches of cuts. Exceeding the limit will require a custom quote.

  8. Multiple finishes (cut, drill, crease) can be included in one file.

Following these steps ensures your design is cut precisely as intended without affecting your print.